Features Capabilities FAQ
Introducing IVA

The Next Generation
of Frontline AI

Multilingual frontline support that understands natural speech, automates tasks, and protects customer trust.

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Advanced AI Assistant
Improving Support Efficiency

IVA combines best-in-class speech understanding, document intelligence, and orchestration to replace first-touch manual work.

Connect

IVA integrates with your voice, chat, and administrative systems to receive inquiries and access relevant data.

Understand

It interprets speech or text in multiple languages using advanced language models, identifying intent and context.

Act

IVA completes tasks such as scheduling, document processing, routing requests, or escalating when needed.

Capabilities designed for
frontline teams

Capability

Enterprise-grade controls
and auditability

APIs, SDKs, webhooks, and prebuilt connectors for CRM, SIS, telephony providers, and calendar platforms.

End-to-end Integration

See IVA in action

Book a 30-minute demo and discover the workflows IVA can automate in your organization.

Frequently asked questions

In a 30-minute demo we'll show live workflows tailored to your use case: voice/chat routing, a sample IVR interaction, document intake automation, and how agents and admin teams interact with IVA.
IVA provides REST APIs, webhooks, SDKs, and prebuilt connectors for popular CRMs and telephony providers.We support secure OAuth and API-key based auth.
IVA supports many major languages and dialects out of the box and can be extended for additional locales. Language detection and locale-aware routing ensure callers reach the best-fit agent or flow.
Security is a core priority: role-based access control, encryption at rest and in transit, detailed audit logs, and exportable compliance reports.

Still have a question? Contact our team or book a demo.